Performance
4.2/5
Satisfied21 reviews
  • ≤3h
    average response time
  • 97.7%
    on-time delivery rate
  • -
    {0} orders
Design-based customization
Full customization
Finished product inspection
QA/QC inspectors (14)
See all verified capabilities ({capacitiesNum})

Main products

Main product
Home Decoration
Christmas
Candlestick Holder
$2.77 - $3.67/piece
200 pieces(Min. Order)
Main product
Custom Logo
Coffee Mug
Ceramic Mug
$1.13 - $2.20/set
500 sets(Min. Order)
Profile
Download report
by SGS Group
Overview
Company registration date2009-10-30
Floor space(㎡)30255
Accepted languagesEnglish
Years exporting14
Years in industry14
Certifications
Production capabilities
Quality control
Product Support traceability of raw materialsYes
Product inspection methodInspection of all products, Random inspection, According to client's requirement
Quality control conducted on all production linesYes
QA/QC inspectors14
Trade background
Main marketsNorth America(25%), Domestic Market(20%), South America(15%)
Main client typesRetailer, Engineer, Wholesaler, Brand business, For private use, Manufacturer
R&D capabilities
Customization optionssample processing, graphic processing, customized on demand, sample processing, graphic processing, customized on demand
New products launched in last year80
R&D engineers7
R&D engineer education levels5 graduate, 2 juniorCollege
Reviews (21)
4.2 /5
Satisfied
  • Supplier service
    4.2
  • On-time shipment
    4.2
  • Product quality
    4.1
Don't do business with this company. It's the worst. Promises to keep schedule, quality, and quantity are business basics. We send half of the products as defective. We're not even good enough to pay shipping cost tax and defective products. I'll send half because I got a defective product. I said I'd send it today, but I didn't get an answer, but I sent only half because there were many defective products 2~3 days later. It's a company that doesn't understand the promise. Don't really do business. Our company is in a serious situation where we pay the delivery penalty with promises that they didn't keep.

    Response from supplier:

    I am so sorry for the hard process of the first coopration. And we're working on it. Finally, thank you for recognizing our factory and reorder 10000pcs. Now the cooperation is very happy, and the production process has been carried out according to the customer's requirements. Customizing orders can be challenging. But we will actively cooperate with customers to solve problems.
    28 Feb 2024
    Dishonest company. Lies. Raises prices. Makes many production mistakes. Not a professional company.

      Response from supplier:

      We made a sample for this middleman, and there was indeed a little misunderstanding in our sample process, but after we communicated with him, we made a modification plan, quickly corrected and sent samples. The terminal guest also expressed understanding of the unforeseen problems that may arise during the process of customizing the sample, who also satisfied with the sample, we communicate with the terminal guest very happy, and the terminal guest placed the bulk order in our factory, not going through the middleman.After the terminal guest placed the order, the middleman wrote a negative comment in our online store. We didn't raise the price for no reason. The customized sample was much larger than the size of the product than his inquired, and the quantity is also reduced, a very short time production, our original price has been very preferential, so we have no way but only increase the price. The terminal guests is understandable, not middlemen such a one-sided description,
      04 Jan 2024
      See all reviews